Assistance in case of emergency
In an emergency, the 24-hour assistance specialists provide specific assistance services. They can provide you with details of doctors, hospitals and lawyers, and offer you advice in case of emergencies abroad.
What is insured?
In an emergency, contact the 24-hour assistance specialists. They will provide specific assistance services. They can provide you with details of doctors, hospitals and lawyers, and offer you advice in case of emergencies abroad.
How high are the insured sums?
The services included are delivered at the request of the insured person. These are services provided by the insurer and are not insurance benefits. Any costs that are incurred as a result of these services will be paid for by the insured person.
Who is insured?
The insurance covers the cardholders (primary card and additional card), their spouse or partner or registered civil partner living in the same household and children under the age of 25 who are entitled to support, provided they live in the same household or are resident in Switzerland.
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Further information
Detailed conditions and exclusions are provided in the insurance terms.
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Do you want to report a claim?
Here you can access the claims portal.
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Contact insurer
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